things I’ve written and done

Books

Disablism: how to tackle the last prejudice (2004)

The Other Glass Ceiling: the domestic politics of parenting (2006)

The Journey to the Interface: how public service design can connect users to reform (2006)

Unlocking Innovation: why citizens hold the key to public service reform (2007)

Just coping: a new perspective on low income families (2008 )

More than good ideas: the power of innovation in local government (2009)

Essays and reports

Porous government (2007)

Participation: a new operating system for public services? (2007)

From all corners: civic innovation as a route to new government (2007)

A network for civic innovation: evaluation of work at the RSA (2008 )

People’s lives as sources of innovation: the story of the Social Innovation Lab for Kent (2009)

Other bits and pieces

Podcast about public services and the role of design

Talking about the work at the RSA about building a network for civic innovation

A little video that tells a version of the story of the Social Innovation Lab for Kent, which I was involved in creating:

I recently contributed to the film Us Now. You can watch me and all the other speakers in this film here.